Our Policy

Privacy Policy

This page explains how MyFlightClaim collects, uses, stores, and protects personal data during flight compensation services.

01

What We Process

We process contact details, claim details, submitted documents, and technical usage logs needed to operate and secure the service.

  • Contact details such as name, email, and communication history
  • Claim-related data such as route, disruption type, and supporting files
  • Operational metadata such as IP and user agent for fraud prevention and audit trails
02

Why We Process Data

Data is processed to deliver the service you request, meet legal obligations, protect system integrity, and respond to support requests.

  • Service delivery and case handling
  • Legal and compliance obligations
  • Security monitoring and abuse prevention
03

Your Rights

You can request access, correction, deletion, or objection where applicable. We also provide clear communication about data handling decisions.

  • Right to access and rectify your data
  • Right to request deletion where no legal retention is required
  • Right to object to non-essential processing

References